Shipping policy

Shipping Policy

Updated 22/10/2024

This Shipping and Delivery Policy is part of our Terms of Service and should therefore be read alongside our main Terms of Service.

Free Standard Shipping

We offer free standard shipping on all domestic orders within India. Once your order is processed, you can expect delivery within 5-7 business days. Please note that processing times may vary depending on the item, and delays may occur due to high order volumes or external factors beyond our control.

Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

International Shipping

At this time, we do not offer international shipping. Please check back in the future as we continue to expand our services.

Lost or Damaged Packages

While we strive to ensure safe delivery, OctaQuasar is not responsible for any lost or damaged packages during transit. However, we encourage you to contact us at hello@octaquasar.com if an issue arises, and we will assist you in resolving the situation.

Returns & Exchanges

For information on returns and exchanges, please refer to our Refund Policy.